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Complete information about personal data protection and the use of cookies.

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01 · Privacy

Privacy policy

Personal Data Protection under Albanian Law

Noriva Travel ensures the protection of personal data in full compliance with the provisions of Law No. 9887, dated 10 March 2008, ‘On the Protection of Personal Data’, as amended. In accordance with Article 27 of the law, Noriva Travel implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, unauthorised access, or other forms of unlawful processing. Users are responsible for keeping their login credentials confidential, including their email addresses and passwords. Any failure to secure these credentials that results in unauthorised access is not the responsibility of Noriva Travel.

While Noriva Travel makes every reasonable effort to ensure the security of its website and systems, it cannot guarantee that the website is completely free of viruses or other harmful components. Users are strongly advised to take their own protective measures, such as installing antivirus software and securing their internet connections.

Personal data collected through our services is processed only for lawful, specific, and clearly defined purposes, as required by Article 6 of the law, and only with the user’s prior consent. Noriva Travel guarantees that personal data will be processed confidentially and used only for the purposes for which it was collected, as provided for in Article 28.

By using our services, users confirm that they understand and agree to these terms, including their obligation to comply with all applicable personal data protection requirements. For further information, users may refer to Law No. 9887 or contact the Office of the Commissioner for the Right to Information and Personal Data Protection in Albania.

02 · Cookie policy

Cookie policy

1. WHAT ARE COOKIES

Cookies are small text files stored on your device (computer, tablet, or phone) when you visit the Noriva Travel website. They help the website work properly, remember your preferences, and improve your experience. Cookies may be used for the following purposes: • the technical operation of the website; • improving the user experience; • collecting aggregated and anonymous statistical data, where expressly permitted by the user. Cookies do not contain viruses and, in principle, do not directly identify individuals. They may be session cookies (deleted when the browser is closed) or persistent cookies (stored for a specified period). Cookies that are not essential for the website’s operation are used only after the user gives express consent, which may be withdrawn at any time.

2. TYPES OF COOKIES

The Noriva Travel website uses two categories of cookies. They serve different functions and are activated in accordance with the user’s choices.

2.1 Technical Cookies (Essential) These cookies are necessary for the correct and secure operation of the website. They enable navigation, access to basic features, and the storage of technical settings. Technical cookies are activated automatically and do not require prior user consent, as the website cannot function properly without them.

2.2 Analytics Cookies (Optional) These cookies are used to collect general and anonymised statistical information about how the website is used (such as visitor numbers and the most visited pages), to improve performance and service quality. Analytics cookies are activated only after the user gives express consent and are not used to identify individuals or for marketing purposes. Noriva Travel does not use cookies for marketing or profiling without the user’s separate consent and does not activate any non-essential cookie before that consent is given.

3. CONSENT MANAGEMENT

When you visit the Noriva Travel website for the first time, a cookie management banner explains how cookies are used and allows you to make your choices freely and with sufficient information. Through this mechanism, the user may: • accept all cookies; • reject cookies that are not essential for the website’s operation; • manage their preferences by choosing which cookie categories to activate. Non-essential cookies are not activated before the user gives express consent. The choices made are stored for a specified period, in accordance with applicable legislation. The user may change or withdraw consent at any time through the website’s cookie management options or their browser settings. Withdrawal or changes do not affect the lawfulness of processing carried out before that action. Rejecting non-essential cookies does not restrict access to the website or affect its basic features.

4. USER RIGHTS

In accordance with the Albanian legislation in force on personal data protection, Law 124/2024, every user has the right to: • accept, reject, or manage their cookie preferences at any time; • request information about the types of cookies used, their purposes, and their retention periods; • withdraw consent for the processing of their personal data at any time, without any negative consequences for access to the services offered at https://norivatravel.com.

Your choice is stored for 180 days in this browser. Essential cookies remain enabled; analytics is optional.

Privacy & cookies | NORIVA